- Preis-Leistungs-VerhältnisGut
Wunderschöne Anlage in einer künstlichen Lagune, sehr freundliches Personal. Frühstück, Thai- und neues Strandrestaurant super. Kids-Club sehr bemüht. Zimmer nicht mehr auf dem neuesten Stand, Strand existiert nicht wirklich, um das Hotel herum nichts. Am vorletzten Tag kam eine Jugendgruppe mit 40 Personen, die alle Liegen und Poolbar belegten, Wettsaufen inklusive. Geht für ein 5-Sterne Hotel gar nicht.
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Familie |
Kinder: | 2 |
Dauer: | 2 Wochen im April 2025 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Guido |
Alter: | 56-60 |
Bewertungen: | 12 |
Dear Mr. Guido, Thank you for taking the time to share your detailed feedback. We’re truly glad to hear that you enjoyed the beautiful lagoon setting, our friendly staff, and the dining options, especially the breakfast, Thai restaurant, and our new beachside venue. We’re also happy to know the kids' club made a positive difference during your stay. We are sincerely sorry to hear that other aspects of your experience didn’t meet your expectations. We understand your concerns about the room condition and the hotel’s surroundings, and we appreciate your honest comments, which we’ve shared with our management team for further review. Most importantly, we deeply regret the disruption caused by the large group during your stay. Thank you for mentioned this matter upon checked out. We notified the organizer of the group to keep an eye on the client not to be disturbing others. We truly value your feedback, as it helps us improve, and we hope to have the opportunity to welcome you back in the future for a more relaxing and seamless experience. Best regards, Padcha Boonnoon (Tak) Director of Rooms