Anantara Riverside Bangkok Resort

Dear Joerg, Thank you for sharing your honest feedback. We sincerely apologize that your experience in suite 740 did not meet your expectations and that the condition of the room, including the windows, was disappointing. Your comments highlight areas where we need to improve, particularly regarding room maintenance and renovation. We appreciate your positive remark about the renovated breakfast area and will prioritize updates to our rooms to ensure they are comfortable and in line with our standards. Your insights are invaluable in helping us enhance our guest experience. Thank you once again for your feedback. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future. Warm regards, Michael Parker General Manager