Anantara Riverside Bangkok Resort

Dear Jochen, Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your loyalty over the past twenty years and we apologize if your recent experience did not meet your expectations. We are sorry to hear that you received an unrenovated junior suite and that the usual amenities have diminished over time. Your comments about the lack of a newspaper and the deterioration in the selection and quality of the breakfast buffet are noted, and we will address these issues with our team to improve our offerings. We value your feedback and your long-standing patronage, and we will strive to make meaningful improvements to enhance your future experiences with us. We hope to have the opportunity to welcome you back and provide you with a more updated and satisfying stay in the future. Warm regards, Michael Robinson General Manager