Aus Deutschland- Zustand des HotelsEher gut
- Allgemeine SauberkeitEher gut
In die Jahre gekommene Anlage, welche leider sehr schlecht gepflegt wird. Wir hatten eine Wasservilla mit Pool . Da das Wasser grün wurde, dauerte es 3 Tage bevor wir ihn wieder nutzen konnten. Das war nicht in Ordnung. Es hätte früher reagiert werden müssen.
- Ausstattung des ZimmersEher schlecht
2 bis 3 Sterne
- GeschmackEher schlecht
Frühstücksbuffet max.2 Sterne. Jeden Tag nur 2 Wurstsorten, sowie 2 Käsesorten
Der Service im Azzurro Restaurant war super. Immer freundlich, nett und stetig bemüht alle Wünsche zu erfüllen.
Beliebte Aktivitäten
- Strand
- Zustand & Qualität des PoolsSehr schlecht
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im März 2022 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Katrin |
| Alter: | 51-55 |
| Bewertungen: | 1 |
Dear Valued Guest, Thank you for taking the time sharing this valuable feedback. At the offset, please accept our sincere apologies for not being able to deliver the services that could enhance your memories. It is our endeavor to provide our guests with a pleasant and memorable experience, and we are saddened that we were unable to deliver the level of satisfaction that you truly deserve. We have reviewed your feedback as a team, and we do understand your frustrations with the challenges you have experienced while in residence with us. As such, we have taken serious note of the areas requiring improvement, as we believe that this will help us avoid such shortfalls and service delivery gaps in the future. Your feedback in this process has been very helpful and we sincerely thank you for sharing this with us as we consider it paramount in our endeavors to improve our product and services. Thank you once again for staying with us. We hope to have the opportunity to welcome you back and offer you a much better holiday experience. Best regards, Ahmed Zahir Hotel Manager
