- Preis-Leistungs-VerhältnisSchlecht
- BehindertenfreundlichkeitSehr schlecht
- Zustand des HotelsGut
- Allgemeine SauberkeitEher schlecht
Schönes Haus, leider ohne jegliche Atmosphäre; Räume recht geräumig, aber dunkel. Sauberkeit in Bad und Bett eher zweifelhaft. Schade- das Haus hat nämlich Potenzial!!! La Matanza ist kein toruistischer Ort, daher kaum Gastronomie im Umfeld.
- ZimmergrößeGut
- SauberkeitEher schlecht
- Ausstattung des ZimmersEher gut
- Freundlichkeit & HilfsbereitschaftEher schlecht
- Rezeption, Check-in & Check-outEher schlecht
- Einkaufsmöglichkeiten in UmgebungSchlecht
- Restaurants & Bars in der NäheEher schlecht
- FreizeitangebotGut
Beliebte Aktivitäten
- Sonstiges
- Zustand & Qualität des PoolsEher gut
- Lage für SehenswürdigkeitenEher gut
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 1 Woche im April 2012 |
Reisegrund: | Sonstige |
Infos zum Bewerter | |
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Vorname: | Claudia |
Alter: | 56-60 |
Bewertungen: | 2 |
Hello Claudia, I am very sorry for my late response, today we have discovered the reviews of Holiday Check. I am specially worried about your comment with is not satisfying at all. We have improved a lot since you were here. Now we have a lot more of experience and have corrected most of our 2012 defects, at least that is what our guests tell us, since we normally most of the times get 4,5 to 5 out of five stars in most of the platforms where we are published. I think that your bad experience was a sad exception. Our apartments are really clean, we try to make all our customers feel as at home, we give them water, wine, fruit, eggs (from the farm),.....and always try to give them what they ask for. We also have our pool heated all year round and this is something that our guests really appreciate. Just to finish, I must say that I really feel sorry and that if I had knew that you felt so unhappy here, I would of tried to solve it in that moment. There is not much we can do about it now, just to say sorry. I really feel sorry, it was your holidays. Kind regards, Enrique