Atlantis, The Palm

Dear Florentin, Thank you for choosing Atlantis, The Palm for your recent stay. We sincerely appreciate your kind feedback and are thrilled to hear about your extraordinary experience with us. We are delighted to know that you enjoyed the convenient location, with a scenic 35-minute drive from the airport. It's wonderful to hear that our sports facilities left a lasting impression, and our prompt and efficient service exceeded your expectations. We are glad you found your room to be excellent, offering a superb view of Dubai. We appreciate your feedback regarding the balcony door and will take it into consideration. It's fantastic to hear that our comfortable beds and attentive room service added to the overall experience. At Atlantis, The Palm, we take pride in our imposing and family-friendly luxury hotel. We are glad that you found our staff to be friendly, abundant, and helpful, ensuring a well-managed operation. We apologize for any inconvenience regarding the timing of the children's facilities but are thrilled that your daughter was still delighted with her experience. We appreciate your feedback on the prices within the hotel, and we strive to provide value for the offerings we provide, including the impressive aquarium and water park. While sunbed availability at the pool can be challenging during peak times, we are pleased that you enjoyed the beautiful beach and experienced attentive service from our staff. We are thrilled that you found the dining experience at our 20 restaurants to be exceptional, with a wide variety of high-quality options. Your recommendation to book a room with a view of Dubai is duly noted as it enhances the overall sensation of your stay. Once again, thank you for choosing Atlantis, The Palm. We hope to have the pleasure of welcoming you back soon for another memorable experience. Warm regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm.