Avani+ Khao Lak Resort

Dear Franco, Greetings from the team and hope this finds you well. I would like to thank you for your feedback about our team members service & friendliness and the room that you are currently staying in. I have investigated your feedback based on the interaction with our team member regarding the incident with the bank. Our team members always strive their best to ensure we go out of our way to ensure we are taking care of all guests needs, I would like to apologise if you felt that this was not the case during your interaction. If you need any further assistance, please stop by at the front desk and contact one of our duty managers for further assistance - they are on standby at all times to take care of our guests further needs and will be delighted to assist you further. Warmest Regards, Jean-Marc Pougnet Resort Manager