Avra Beach Resort Hotel & Bungalows

Dear Susanne, Thank you for being our guest this summer and sharing your experience online. Following your feedback posted above, we would like to sincerely apologize for the discomfort felt due to our team members. Allow us to express our surprise at receiving negative feedback regarding our staff, as it is one of our greatest assets, for whom we are praised the most. We feel sorry to hear your experience was different from the numerous guests we welcome every season. Regarding the room, we wish we had been informed that you weren't pleased with it during your stay here, so we would have had the chance to make all proper arrangements for a more pleasant stay. We hope you will give us the chance to welcome you back and exceed your expectations next time. Kind Regards Helena Koundouraki Marketing & Public Relations Departement