Avra Beach Resort Hotel & Bungalows

Dear Karin, We want to thank you for choosing our resort for your summer holidays and dedicated the time to share your experience on Holiday Check. Having read your comments, we feel sorry we didn't manage to meet your needs and expectations. About the room, we are happy to read that our staff helped you by offering you the opportunity to change from the first room which you didn't like to another one more suitable to your needs. Thank you for appreciating and mentioning our staff's efforts in providing the best service possible. Concerning the food, allow us to express how surprised we were to read that you left our resort disappointed. We have an extensive selection of food at the main restaurant, at the snack bar all day long, and at the two themed restaurants so we hardly ever receive complaints. We are sorry to read about it now that you have left our resort as we don't have the chance to make all the proper arrangements for a more pleasant stay. As far as the loud music at the pool area, kindly note that this happens only when there are activities with the animation team and during proper hours. Lastly about your comment about our Instagram account and its content, we would like to assure you that all our pictures and videos are not an outcome of a professional photo shoot, contrariwise, they have been effortlessly taken as all we aim for, is to show our true image. We hope to have the chance to welcome you back next summer and manage to create for you the perfect holiday. Best Regards Helena Koundouraki Public Relations Department