Bahia Principe Grand Punta Cana

Dear Guest, Receive cordial greetings from all the team working at Grand Bahia Principe Bavaro Resort, especially from our Quality & Customer Service department. First of all, we would like to thank you for bringing to our attention your comments about your stay in our Hotel. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. We apologize if you felt you did not receive the service you were entitled to, but be assured that your comments have been already brought to the General Manager of our Resort and we will give the proper attention. We would like to have the opportunity to welcome you once again at Grand Bahia Principe Bavaro Resort to experience the hospitality of our people, the quality of our services and facilities and change any negative perception you may have about us. Kind regards, Karen Mantilla Social Media Coordinator Grand Bahía Príncipe Bávaro Resort