Bahia Principe Grand Punta Cana

Dear Guest, Receive cordial greetings from all the team working at the Grand Bahia Principe Bavaro Resort, especially from our Quality & Customer Service department. We would like to thank you for bringing to our attention your comments about your stay at our Hotel. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. Please allow us to inform you that, despite the size of our Resort, appropriate measures have been taken in order to ensure guest satisfaction and expected quality of each of our services. We would like to have the opportunity to welcome you once again at any of our Hotels, especially either of our Luxury Don Pablo Collection, which are a superior category and offer you an even more exclusive service, and that way be able to change any negative perception you may have about us. Kind regards, Karen Mantilla Social Media Coordinator Grand Bahía Príncipe Bávaro Resort