Bahia Principe Grand Punta Cana

Dear Client, Receive cordial greetings from all the team working at Grand Bahia Principe Bavaro Resort, especially from our Quality & Customer Service Department. We would like to thank you for bringing to our attention your comments about your stay in our Hotel. In relation to your comments about our restaurants tables, please allow us remark you that daily, in each service including breakfast, lunch and dinner, all the utensils are constantly replace in order to prepare the next service, monitoring all standards of quality in our Hotel. Regarding your comments about the quality of our food, we would like to point out that our menus are composed by carefully selected products, and done taking into consideration the diversity of our guests. Indeed, our satisfaction’s questionnaires always reflect high punctuations. We apologize if you felt you did not receive the service you were entitled to, but be assured that your comments have been already brought to the General Manager of our Resort and we will give the proper attention. We would like to have the opportunity to welcome you once again at our Grand Bahia Principe Punta Cana to experience the hospitality of our people, the quality of our services and facilities and change any negative perception you may have about us. Kind regards, Karen Mantilla Social Media Coordinator Grand Bahía Príncipe Bávaro Resort