Baron Palace Sahl Hasheesh

Dear Our Valued Guest, Thank you for taking the time to share your positive experience at our property . We are delighted to hear that you had a wonderful stay and that our team was able to exceed your expectations. It is always gratifying to receive positive feedback from our guests, and we are thrilled that you enjoyed our property's amenities, services, and overall atmosphere. We take pride in providing exceptional service and a comfortable stay for all of our guests, and we are glad to have accomplished that during your visit. We are disappointed to hear that your experience did not meet your expectations, particularly with regards to the attitude and behavior of our staff. We take guest service very seriously at our hotel, and we are sorry to hear that we fell short in this area during your stay. Please rest assured that we have addressed your concerns with our staff and have taken steps to ensure that all team members are providing the level of service and professionalism that our guests expect and deserve We appreciate your kind words and recommendation to other travelers, and we hope to have the opportunity to welcome you back to our property in the future. Thank you for choosing to stay with us and for sharing your experience. Best regards, Osama Ali Hotel Manager