Beach Rotana

Dear Wolfgang, Thank you very much for taking the time to share your impressions with us. Your feedback is truly appreciated, and I’m glad to hear that our team’s friendliness and helpfulness stood out during your stay. I’m sorry to learn that the room condition did not meet your expectations. We understand how important a restful environment is, and your comments will be shared with our team for review. I also regret that the all‑inclusive offering felt more limited than anticipated. Transparency is essential to us, and we will continue refining how this information is presented during the booking process to avoid any confusion. Regarding the dining experience, we appreciate your note about the single buffet venue included in your package. For future visits, you may enjoy our All‑Inclusive Dine Around option, which provides access to a wider selection of restaurants and a more varied culinary experience throughout the day. Many guests find it adds flexibility and enhances the overall stay. Thank you again for your thoughtful review. We hope to have the pleasure of welcoming you back and providing a more seamless and enjoyable experience next time. Best regards, Giuseppe Palmieri Director of Operations Beach Rotana Abu Dhabi