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Andrea(56-60)Deutschland
1 Bewertungen
Vor 8 Jahren • Verreist als Familie im September 2017
War uns zu dreckig
3 / 6

Die Sauberkeit war unter aller Sau! Kam mit meiner Karte nicht ins Zimmer, war defekt. Waren Gott sei Dank nur eine Nacht da.


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  • Kommentar des Hoteliers

    Dear Ms.Andrea We would like to thank you for your recent visit to Cairo Pyramids Hotel . It was truly a pleasure to serve you. I regret to hear about the problems that you have encountered and failed to meet your expectation in some aspect specially the cleanliness , so please accept my apology for the inconvenient caused during your stay. I have made note of that the issues you have raised and please be assured that there were been thoroughly discussed with the concerned departments in order to be able to correct and improve the provided services to meet expectations to our valuable guest such as yourself. We look forward to welcoming you again at our hotel and we hope then that we could have the pleaser of making your stay even more enjoyable Sincerely Inas Sultan

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