Sehr familienfreundliches Hotel in angenehmer Atmosphäre. Es gab alles, was man braucht.
- ZimmergrößeSehr gut
- SchlafqualitätGut
- SauberkeitEher schlecht
Das Zimmer war sehr neuwertig und schön, aber leider wurde der Boden die ganze Woche nie gewischt. Wir hatten bei Ankunft Flecken (vermutlich von den Gästen vor uns) auf dem Boden, diese wären leicht zu entfernen gewesen, aber sie blieben die ganze Woche da, weil sichtlich nie gewischt wurde. Auch am Wc waren noch eingetrocknete Flecken. Dies wäre definitiv verbesserungswürdig.
- EssensauswahlGut
- GeschmackGut
Ambiente beim Essen
- Badekleid & Shorts
Es gab jeden Tag anderes Essen beim Buffet. Es gibt auch täglich ein Kinderbuffet.
Infos zur Reise | |
---|---|
Verreist als: | Familie |
Alter von Kindern: | 3 - 5 |
Infos zum Bewerter | |
---|---|
Vorname: | Gerhard |
Alter: | 36-40 |
Bewertungen: | 1 |
Dear Mr Gerhard, Thank you very much for taking the time to share your experience with us. We are truly delighted to read that you appreciated the daily variety of our buffet and the special attention we give to children’s dining needs. Your kind words about the room’s design and overall atmosphere are greatly appreciated. However, we feel regret that the housekeeping service did not meet your expectations during your stay. Our housekeeping team visits all rooms daily and is dedicated to maintaining the highest possible standards of cleanliness. Occasionally, depending on operational priorities and if a guest returns earlier to their room, it may appear as though service has not yet been completed. Nonetheless, we understand how disappointing this must have been and we take your feedback very seriously. Please be assured that we will address this internally, as your comfort and satisfaction are always our top priorities. While we are a 4-star property, we strive to offer 5-star service to every guest. Your feedback is vital in helping us improve further. We sincerely hope to welcome you and your family back to Candia Park Village and offer you an even better experience. Kind regards, Avramakis Ioannis Hotel Manager