Hotel von der Anlage her ganz ansprechend. Zimmer leider nicht sauber nach 4 Versuchen der Zimmer Reinigung des Beachfrontzimmers mit Pool Umbuchung ins Schwester hotel.
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- Strand
Dear Dennis, Thank you for your review. It is disappointing to learn that we were not able to meet your expectations and I sincerely apologize for the inconveniences you experienced about the cleanliness of the room. Please be assured that your feedback has been shared internally with the relevant department head to prevent future recurrence for our improvement. I deeply apologize for this. Again, thank you for sharing your experience and we hope you will allow us another opportunity to welcome you back here again next time. Best regards, Ms. Ananya T. Resort Manager Chaweng Cove Beach Resort
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