City Seasons AL Hamra Hotel

Dear Valued Guest, Thank you for taking the time and the efforts to write your comments about our property. Your feedback is very much appreciated I can assure you that will be taken into consideration, in order for us to improve our customer satisfaction and enhance our services. I would also like to take this opportunity to apologize for the challenges and dissatisfaction you have faced during your last visit. Our guests are our number one and if someone is dissatisfied with their experience, we work very hard to correct this immediately and in a timely fashion in order to turn their experience around. Again, thank you very much for all the feedback and looking forward welcoming you back in the near future. Sincerely, Mohamed Sodki General Manager