An Wochenenden immer überfüllt und Poolbereich verdreckt. Zimmer entsprach nicht der Beschreibung. Essen eintönig.
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 2 Wochen im November 2024 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Überfülltes lautes Hotel - nicht empfehl |
Alter: | 51-55 |
Bewertungen: | 1 |
Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations. It is disappointing to learn about the overcrowding, cleanliness issues at the pool area, and that your room did not match the description. Additionally, we regret that you found the food to be monotonous. Your concerns have been noted and will be shared with the relevant teams to address these issues promptly. We are committed to improving the guest experience and ensuring such shortcomings are not repeated. Thank you again for your feedback, and we hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future. Warm regards, Guest Service Team Club Hotel Dolphin