Personal bemüht aber oft nicht qualifiziert. Koffer Abholung war ein problematischer langer Ablauf mit Wartezeit von über 1 Stunde haben wir auf den Koffer boy warten müssen. Alle sehr nett und hilfsbereit aber oft nicht wirklich motiviert und qualifiziert. Preise für Getränke auch auf sehr hohem Level. Und eine sehr weitläufige Anlage.
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 2 Wochen im Dezember 2023 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Alexander |
Alter: | 66-70 |
Bewertungen: | 6 |
Dear Rucki, Warm greetings from Constance Belle Mare Plage Thank you for taking the time to share your feedback with us. We appreciate your comments and apologize for any inconvenience you experienced during your stay. We are genuinely sorry to hear about the challenges you faced with the suitcase pickup, and we understand the importance of a smooth and efficient process. Your feedback will be shared with our team to address and improve the mentioned areas. We take pride in our team's dedication to guest satisfaction, and we are disappointed to learn that you found some members not as motivated or qualified as expected. Rest assured, we will review our training processes to ensure our staff delivers the high-quality service we aim for. We genuinely value your input, and it is through feedback like yours that we can continuously enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Kind regards, Gert Puchtler I General Manager