Dimitra Beach Hotel & Suites

Dear Sara, Thank you for choosing Dimitra Beach hotel for your stay in Kos island. We would like to thank you for praising our Hotel's location. It always comes with great pleasure and satisfaction to realise that we can share with you, our beloved guests, the relaxing experience of our unique place in the sun. We were, however, deeply concerned after reading your comments and evaluation regarding your stay. We are truly sorry for not completely meeting your expectations. Our general manager has already been informed and is determined to investigate the issues thoroughly and in depth. Regarding the unpleasant described incidents of the service at the main restaurant, we would like to express our deepest and most sincere apologies. Rest assured that your valuable feedback, in combination with our determination for providing continuously increasing quality of service, will only assist us in becoming more efficient and responsive, in order to better suit your needs. We would like to thank you once again for staying with us at Dimitra Beach. We hope to have the opportunity of welcoming you once again in the future and we feel confident that each and every aspect of your point of view about our hotel will then be completely satisfactory. Kind regards, Dimitra Beach