Da Personal scheint nicht zu wissen, daß es in einem Sterne - Haus arbeitet. Bauschäden in im Sanitärbereich, obwohl das Hotel noch sehr neu ist. Reinigung des Sanitärbereiches ist sehr verbesserungswürdig.
Beliebte Aktivitäten
- Kultur & Erlebnis
- Ausgehen & Nightlife
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 3-5 Tage im Oktober 2023 |
Reisegrund: | Stadt |
Infos zum Bewerter | |
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Vorname: | Gerd Ewald |
Alter: | 66-70 |
Bewertungen: | 1 |
Dear Gerd, Thank you for your review. We are sorry to know that you felt our high standards were not upheld. We urge guests to share any concerns they have at the time so that we may deal with the matter immediately to ensure you have an enjoyable stay. We have, nevertheless, addressed these issues with our housekeeping team. Moreover, we truly value all feedback and are sorry that you were not entirely satisfied with the level of service delivered by our team. Rest assured that this feedback will be addressed with the relevant managers. We hope to welcome you again in the future. Best regards, Guest Relations Team