Dukes The Palm Dubai Hotel

Dear Julia, We appreciate that you took the time to share your experience with us. We are sorry to learn of your disappointment, however, all details concerning the All-Inclusive offer can be found online and in brochures. We are, nevertheless, pleased that you had an enjoyable stay with us. We are especially pleased that you had a chance to truly enjoy our warm hospitality. We do pride ourselves on providing personalised service to meet the individual requirements of our guests. We thank you for highlighting the high standards of our installations, being fully aware that this is of primary importance for our guests to feel comfortable in our hotel, our housekeeping team undertakes a thorough cleaning of our installations and rooms on a daily basis. We are happy to know you found our hotel to be in a convenient location for your visit to Dubai. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Vidhi Waghela Guest Relations Officer