Dukes The Palm Dubai Hotel

Dear Claudia, Thank you for sharing your feedback. We are sorry to hear that your experience at Dukes the Palm, a Royal Hideaway did not meet your expectations. Your comments regarding the condition of the facilities and the noise levels are important to us, and we will review them with our team to ensure improvements are made where necessary. We hope to have the opportunity to welcome you back in the future under more favorable circumstances. Kind regards, Dukes the Palm, a Royal Hideaway Guest Relations Team