Eden Beach Resort & Spa, A Lopesan Collection Hotel

Dear valued guest, Thank you very much for taking the time to share your feedback with us. We’re glad to hear that you appreciated the relaxing atmosphere of our hotel, the beach, and the massage services — it’s wonderful to know those parts of your stay met your expectations. We sincerely apologize for the musty smell you experienced in the room. While our housekeeping team did their best with scented candles, we understand this isn’t a lasting solution and have addressed this concern with our maintenance team for further improvements. We also appreciate your honest comments regarding the breakfast variety and the coffee machines. Your feedback is very important to us, and we’ll be reviewing our breakfast menu and equipment maintenance to ensure a better experience for future guests. Thank you again for staying with us, and we hope to have the opportunity to welcome you back with noticeable improvements next time. Warm regards, The management