El Karma Aqua Beach Resort

Dear Tanja! Nubia Aqua Beach Resort congrats you and all your family with the New Year and wish all the best! We are glad to know that you have safely returned home and are in good health. Thank you for taking a minute of your time and wrote your review about Nubia Aqua Beach Resort. Please accept our sincere apologies for any shortfall in service you received during your stay and we are sorry to learn of the difficulties you experienced with reception and with the food in the restaurant. Thank you for the kind words addressed to staff of restaurant, bar, pool and cleaner of room. Your comments were taken into account and passed on to the management of the hotel. After the discussion, measures will be taken to eliminate the mistakes. It is a pity that the hotel did not meet all your expectations! Your feedback is of great value to us, as it shows what exactly the hotel team should fix. We truly hope that you will keep only positive memories of your holiday with us and thank you once again for your review and we wish you all the best for your future travels. With Best Regards, Kristina Guest Relation