Fort Arabesque Resort, Spa & Villas

Dear Valued Guests, Thank you for taking the time to share your holiday impressions following your stay at our hotel. Your feedback is very important to us, as it allows us the opportunity to continually improve and ensure we are providing the best service possible. We sincerely appreciate your positive comments about our restaurants and the quality of our service. Please note that our beach stretches over 800 meters and offers both easy access to the water as well as areas with coral reefs for those interested in snorkeling. We would also like to clarify that we provide a sufficient number of sun loungers both on the beach and around the pool area for our guests’ comfort. We are sorry to hear that you were not fully satisfied with your room. We did offer an alternative room during your stay, but understand that you chose not to proceed with the change. Moreover, during your phone conversation with our Guest Relations team, you expressed satisfaction with your stay. Once again, we appreciate your feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Warm regards, With best regards, Guest Relations