Aus ÖsterreichWir waren geschockt über so viel Unfreundlichkeit beim Einchecken die wir in diesem Hotel erfahren durften. Man muss sich in diesem Hotel mit Trinkgeld Freundlichkeit erkaufen. Sehr schade die Hotelanlage ist wunderschön. Die Hotelmanager lebten ihren Angestellten Unfreundlichkeit vor. Sehr schade.
Zimmer war sehr groß, großes Badezimmer. Balkon mit Meerblick.
Zimmer Service war sehr gut,
Wir kamen von Luxor nach einer Nil Kreuzfahrt. Transfer war gut.
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im Januar 2026 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Monika |
| Alter: | 56-60 |
| Bewertungen: | 1 |
Dear Valued Guests, Thank you for sharing your experience with us and for taking the time to leave a review. We are pleased to read that you were satisfied with the room service, the spaciousness of your room, the large bathroom, the sea-view balcony, and the smooth transfer from Luxor. It is encouraging to know that these aspects of your stay met your expectations. However, we are truly sorry and concerned to learn about your experience at check-in. Courtesy, professionalism, and genuine hospitality should never depend on tips, and we sincerely apologize if you felt otherwise. Your comments regarding the behavior you encountered, including your perception of management, are taken very seriously and do not reflect the standards we strive to uphold. This feedback has been shared with our management team for immediate review and corrective action. We regret that this first impression overshadowed the beauty of our hotel grounds and the positive elements of your stay. Thank you again for your honest feedback. We truly hope to have the opportunity to welcome you again and provide the warm and respectful service you rightfully expect. With best regards, Guest Relations
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