Globales Santa Lucia

Dear Nathalie, Thank you for taking the time to leave your review. We are happy to hear that you appreciated the variety of our facilities, which are open to all of our guests, regardless of their background, so they can enjoy a memorable stay. We are pleased that the buffet met your expectations during the first three days of your stay, though we regret that the following days did not meet your expectations. We do our best to offer a wide variety of options every day, always aiming to satisfy the tastes and needs of our guests. Regarding your comment about three-quarters of the hotel leaving, we would like to clarify that there has been no mass departure of guests, and that situation did not actually occur. We appreciate your feedback and will take it into account as we continue to improve. We would love to welcome you back in the future and provide you with an even more satisfying experience. Kind regards, The Santa Lucía Globales Team