Aus Deutschland- Preis-Leistungs-VerhältnisSehr schlecht
In fast jeder Beziehung Grottenschlecht. Ich hatte einen schweren Unfall auf der Treppe zum Zimmer. Es gibt kein Geländer im Treppenhaus.Desweiteren keinen Rutschschutz auf den Stufen,auch keinen Unterschied der Farben Stufen zu Plattform. Ich wollte den Direktor auf diese Miseren aufmerksam machen , dieser lies sich zwei mal verleugnen.
Zimmer ohne Schränke oder sonstige Unterbringungsmöglichkeiten
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im Dezember 2021 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Hans |
| Alter: | 71+ |
| Bewertungen: | 5 |
Dear Hans. Thank you for your feedback. We are happy that you choose our hotel as your tourist destination but we deeply regret that your stay was not exactly as you were expecting because our main goal will be always try to please all our visitors by offering an optimal service. Concerning our service we feel very regretful if we did not meet their level of expectation and we want to express our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. As a Customer Service enterprise that we represent, we always want clients to have their best vacation ever meanwhile they are staying with us and we are deeply sorry to read that you did not enjoy your holidays in a 100% way as consequence of this experience lived. We believe in second opportunities and we would love to receive you again on your next trip to Dominican Republic, we assure that we will make as much as we can in order to give you the best holidays ever and you will never regret. Please feel free to contact us if we can do something for you. Honestly, J. De La Vieja General Manager Grand Bavaro Princess.
