Grand Millennium Al Wahda Abu Dhabi

Dear Dennis, Thank you for sharing your detailed feedback with us. We are delighted to hear that our team was able to promptly assist you with the taxi issue and that you found the hotel well-organized. It is also wonderful to know that you enjoyed our breakfast buffet and found it worthy of a 5-star experience. At the same time, we sincerely regret to learn about the aspects of your stay that did not meet expectations. Please rest assured that we take your comments regarding the butler’s approach and the smoking room into serious consideration. This is not the impression we wish to leave, and your feedback will be reviewed with the team to ensure improvements are made. We truly value your kind words about our service, location, and dining experience, and we appreciate your constructive remarks which help us identify areas where we can enhance the guest experience further. It was our pleasure to have you with us, and we look forward to welcoming you back for an even more enjoyable and seamless stay. Warm regards, Grand Millennium Al Wahda Hotel Management