Heritance Ahungalla

Dear Urlauber, Thank you for sharing your feedback regarding your recent stay at Heritance Ahungalla. We sincerely apologize for the inconvenience caused by the unexpected maintenance work during your visit. Unfortunately, due to unforeseen circumstances, essential maintenance was required to ensure the continued safety and comfort of our guests. We took every measure to minimize the disruption, including providing alternative facilities and offering to relocate you to another room, which we understand you declined. We appreciate your understanding and patience as we carried out these necessary repairs. We value your feedback and will use it to improve our processes for managing such situations in the future. We hope you will consider giving us another chance to provide a seamless experience. Should you choose to stay with us again, please feel free to reach out to me directly, and I will ensure a comfortable and enjoyable stay. Kind Regards, Management.