Das Hotel ist perfekt für einen entspannten Badeaufenthalt. Zuvorkommendes, freundliches Personal, schöne und große Zimmer. Der Roomservic war allerdings bei uns nicht gut. Nicht immer Wechsel der Handtücher obwohl gewünscht, keine Reinigung von Boden und Waschbecken im Bad, Duschgel musste Angefordert werden.
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- Strand
Dear Adelheid, We greatly appreciate that you took time to give us a feedback regarding your stay with us. We are glad to know that you find our staff friendly and courteous as well as the rooms that we have prepared for you. On the other hand, we regret to know that you have experience that kind of service regarding the cleaning and setting up the amenities in the room, we greatly acknowledge it and rest assured that it will be forwarded to the Housekeeping Manager who will take an appropriate action to prevent it from future occurrence. We do apologize for the inconvenience caused. However, we still glad that you had a relaxing holiday with us and we hope that we can welcome you again in your future visit in Khao Lak. Once again, Thank you for sharing your feedback and it was a pleasure to serve you. Best Regards, The Management Team- Hive Khao Lak Beach Resort
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