Hotelanlage war ok, aber total verschmutzter Strand, 2 große Bagger fuhren regelmäßig am Strand entlang. Es roch dementsprechend nach Diesel und war laut. Poolpersonal war stinkenfaul und unfreundlich. Abendessen war Menü. Nur Pommes und das gleiche Gemüse. Das Fleisch war immer mit Käse überwachen. Nach 5 Tagen sind wir dann trotz Halbpension nur noch Abends außerhalb des Hotels essen gegangen, wir konnten asiatisch essen und es war total lecker.
Beliebte Aktivitäten
- Kultur & Erlebnis
- Ausgehen & Nightlife
Dear beloved Guest, Thank you very much for choosing Hoang Ngoc Resort for your recent vacation. First and foremost, on behalf of the Management of Hoang Ngoc Resort, we would like to extend our sincere apologies for the inconvenience you experienced during your stay with us. We deeply regret that your experience did not fully meet your expectations. At Hoang Ngoc Resort, we are committed to maintaining high standards of quality and service excellence. Your valuable feedback is greatly appreciated, as it serves not only as motivation but also as an important reminder for us to continuously improve our services. Please be assured that we take your comments seriously and will make every effort to address and rectify the issues mentioned. We truly appreciate the trust you have placed in us and sincerely hope to have the opportunity to welcome you back and provide you with a better experience in the future. Kindness regards,
