Hotel Fenix

Thank you for sharing your feedback. We are glad to hear that you found the hotel clean. At the same time, we are sorry that the food quality and service did not meet your expectations. We would like to inform you that for the 2026 season, the hotel is operating under a new management and operational team. Significant improvements have been made in service standards, food quality, and overall guest experience. All hotel bars are included in the All Inclusive package, and the food and beverage budget has been increased to ensure better quality, variety, and presentation throughout the day. We hope to welcome you again in 2026 so you can experience these positive changes firsthand. Kind regards, Fenix Hotel