Aus DeutschlandEin schreckliches Gewühl bei den Buffets, Frühstück wie Abendessen. Jedes Mal mußte man auf einen freien Sitzplatz warten. Das Hotel hatte wohl nur 400 Gäste, wenn es voll belegt ist sind bis zu 800 Gäste vor Ort, dann wird das Chaos vermutlich noch schlimmer. Wir waren 14 Tage vor Ort, nach 10 Tagen hing einem das Essen zum Hals heraus.
Beliebte Aktivitäten
- Sonstiges
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im September 2025 |
| Infos zum Bewerter | |
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| Vorname: | Es gibt Besseres. |
| Alter: | 71+ |
| Bewertungen: | 1 |
Dear Valued Guest, First of all, we'd like to thank you for recently staying at Kempinski Hotel Soma Bay and sharing your feedback with us. While we truly appreciated your perfect score of 6/6, seeing you don't recommend our hotel is truly regrettable. We have noted your specific comments regarding the dining experience. We are sorry to learn that the buffet crowding and the wait times for seating during both breakfast and dinner were a source of frustration, and that the long duration of your stay led to dissatisfaction with the food variety. Please be assured that we are addressing this feedback with our Food & Beverage team to review our current seating management and the menu rotation to better serve all guests, particularly during periods of high occupancy. We do hope to welcome you back for a seamless holiday experience. Best regards, Mahmoud Matar Hotel Manager
