- Preis-Leistungs-VerhältnisSehr schlecht
Hotel ist sauber aber fill Saiten kaputt, Strände nichts benutzt weil die beach Boys sind agressive und Frage immer geld
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 2 Wochen im Januar 2019 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Luisa |
Alter: | 56-60 |
Bewertungen: | 2 |
Dear Luisa, Thank you for finding time to post a review of your holiday at Papillon. We always strive for high customer satisfaction which can only be achieved with the help of your input and the feedback from all our guests. We are happy to note that you found the hotel to be clean, room to be good as well as the Sports & Entertainment. LOCATION: Papillon Lagoon Reef hotel is located directly on Diani Beach which is considered to be the Kenya’s most beautiful white sandy beach. Beaches in Kenya are public. Papillon has contracted G4S guards to patrol the beach boundaries of the hotel 24hrs a day. However, many guests actually court beach vendors and obviously encourages them to further tout for business. The hotel normally calls Tourist Police whenever a client reports any beach harassment. SERVICE: We have well trained friendly and obliging staff who will do their utmost to ensure that clients enjoy their stay with us as evidently seen in most holiday reviews. FOOD: We provide varied menu of international and local cuisine, endeavouring to please a wide range of tastes, keeping in line with our star rating which many guests appreciate as good. Whilst the vast majority of our guests are happy with the meals we provide, we always welcome customer feedback and will look into what improvements we can make on the range/choice and preparation of food. We are delighted that the vast majority of our customers appreciate Papillon offers good value for money and remain the source of happy memories as can be seen in holiday reviews. We have taken your comments positively in a manner to improve the experience we offer our guests and looking forward to welcome you again to sample the experience. Thanks and regards, Aloice Ang’ila Manager