Wir haben zunächst ein sehr altes Zimmer direkt gegenüber einer Baustelle bekommen, an der durchgängig gearbeitet wurde. Daher sehr laut. Weite Wege von den Nebengebäuden, sodass sogar Shuttles fahren. Wlan nur in der Lobby und dazu sehr schlecht. Essen in den a la Cart Restaurants ist top, in den Buffets eher schlecht. Der Strand ist nicht schön. Die Poolanlage ist ganz schön und der Service am Pool sehr gut.
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Paar |
Dauer: | 2 Wochen im Mai 2023 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Lhar |
Alter: | 19-25 |
Bewertungen: | 2 |
Dear Valuable Guest Thank you for taking the time to share your feedback with our team here at Long Beach Resort, Hurghada. I can see through your review that we have fallen short of your expectations in some areas and that we could have provided a better overall experience during your time here at our resort. We are very sorry about that and very sad to hear your expectations have not been met in regard to certain areas of your stay. Our team value and appreciate your feedback as this helps us to improve the service and quality provided to all of our guests. Please be assured that all of your points have been cascaded to the relevant departments and action will be taken to ensure these instances are prevented in the future. We do hope that despite this shortfall you were still able to enjoy a holiday on the Red Sea. I truly hope to have the opportunity to welcome you back again in the near future. Kind regards, Hany Mounir General Manager