JAZ Aquamarine Resort

Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are disappointed that on this occasion we failed to achieve this for you. However, we would like to thank you for your positive comments about spacious hotel with lots of nice corners and impressive service and cleanliness. With regards to your comments about our rooms, we would like to highlight that the hotel is in full operation 365 days a year and updates are subject to an ongoing process, when and as needed, for example with grouting, upholstery renovations, polishing works, paintings etc. Although we have not been closed for full renovations, we do our best to keep our rooms and facilities at a good standard, which is acknowledged by most of our guests praising the high standards of our rooms and facilities keeping in consideration that the hotel has opened in 2009. Nevertheless, we will be looking further into your kind suggestions, as we always thrive to improve ourselves in all aspects of the hotel. Kindly note that we welcome more than 20 nationalities every day, and actually Russia represents on average 1%. We would also like to highlight that we do have German speaker employees, both at reception and Guest Relation team. We hope to have the pleasure to welcome you back again in the future, so we may provide you with a perfect holiday experience. Best Regards Mohamed Wafa Hurghada Area Manager