JAZ Aquamarine Resort

Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are disappointed that on this occasion we failed to achieve this for you. With regards to your comments about the information being in English, we would like to highlight that all the information around the hotel is available in not just English but many other languages as well, including German. Upon check in, all the guests receive a map with all the necessary information in their own language. Furthermore, the sign, and information boards are also in German. Some of our reception employees including our Front Office and Rooms division manager also speak German, providing support in German if needed. We kindly ask you to contact the hotel management, as we would like to further investigate, if you provide us with details as we always thrive to improve ourselves in all aspects of the hotel. We hope to have the pleasure to welcome you back again in the future, so we may provide you with a perfect holiday experience. Best Regards Mohamed Wafa Hurghada Area Manager