JAZ Aquamarine Resort

Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are disappointed that on this occasion we failed to achieve this for you. With regards to your comments about the food, we are pleased that most of our guests are more than happy with the food provided, however we are catering for a number of different nationalities so it will never be possible to please everyone. However, if you are unable to find something to suit your particular taste then our chefs are more than happy to prepare something specifically for you. Nevertheless, our chefs are constantly reviewing and updating our menus so perhaps on a return visit you may find it more to your own liking. With regards to your comment about the location of your room, please kindly be informed that our Front Office Department is available 24/7 for your support, and based on the hotel’s availability, would have been able to help you finding a room on a different location if you reported the issue. We hope to have the pleasure to welcome you back again in the future, so we may provide you with a perfect holiday experience. Best Regards Mohamed Wafa Hurghada Area Manager