JAZ Aquamarine Resort

Dear Guest, Thank you for choosing Jaz Aquamarine to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are disappointed that on this occasion we failed to achieve this for you. With regards to your comments about cleanliness of the room , we would like to note that, all rooms are checked before arrival by the House Keeping staff and House Keeping Supervisor and been cleaned daily or upon your request. With regards to your comments about the food, we are sorry that this was not to your taste but we are catering for a number of different nationalities each with their own tastes and expectations and the majority of our guests are more than happy with the food provided. However, if you are unable to find something to suit then our chefs are more than happy to prepare something especially for you. Nevertheless our chefs are constantly reviewing and updating our menus so perhaps on a return visit you may find it more to your own liking. We would like to thank you for taking your time to review our hotel. We have passed your comments and suggestions to the relevant department for their perusal. We hope to have the pleasure to welcome you back again in the future, so we may provide you with a perfect holiday experience. Best Regards Mohamed Wafa Hurghada Area Manager