Jaz Costa Mares

This is our 12th stay in Egypt and our first visit to the Iberotel Costa Mares. It is outstanding! Everything is so beautiful, loving, and clean. The rooms are spacious and modern with a touch of Scandinavian. You feel very comfortable in it. The bathroom is wide open and clean and there is no mold at all. We only used the main restaurant for dinner and the food was really good and varied. Everyone always finds something he likes, parents or children. The pool area is nice, big enough, and clean. The main pool is 1.20m which is enough for swimming but also safe for larger kids to play in the pool somewhat unattended. Many filter systems always clean the water automatically, so you never swim with unwanted stuff. The beach is perfect! Enough sunbeds for everyone and the parasols are far enough apart so that guests do not feel crowded. In the sea, the highlights are the sea turtles (at least 5) and for sure the dugong! It is stunning to see these types of animals in the wild. Absolutely amazing. Just go to the beach and swim with them before the excursion boots arrive and you’ll receive a one-time experience in your life! The bars are great. The drink selection is fantastic and all cocktails taste incredibly good, whether with or without alcohol. Here you see a huge difference between the quality of the used ingredients and who serves them (kudos to Moaaz) in comparison to other hotels we used to be in. The animation team was also great. They always kept the balance between asking you to join in and being too pushy. It was very entertaining. Special thanks go to Shams, he is very nice - especially in dealing with the kids. The only drawback is that there is no pharmacy inside or outside the hotel. Therefore, you have to go to the doctor for every little thing. Unfortunately, this is quite expensive. All this together makes it a very good hotel. But there is another important point that makes this vacation unique and that is the people who work here. In other hotels, you feel there is a put-on-friendliness but here you feel that the people really care. First and foremost Moaaz at the pool bar. He is one of the friendliest people I have ever met on vacation. Always in a good mood, with full passion at work and he always has an open ear for all the needs of the guests. He makes all extra wishes possible, because he is, as he says himself only satisfied when you are satisfied. In addition, he has helped my daughter, who unfortunately became ill, to get well again by providing a specially compounded tee and trying to get „Antinal“ in his spare time (!) even without any paying, because this medicine wasn’t available at the hotel. We never encountered this type of guest relationship before! Thank you very very much for that and our beautiful and interesting conversations. On the beach there is Mahmoud, he always cares about that you can see the dugong and tells you where you have to go to see it. We also enjoyed the conversations with him, who gave us some insights and tips on where to see the different see animals. Thank you. Do we come back? Yes, we will! On the one hand, of course, because of the hotel. But the far more important reason is because of the extremely good guest service by Mahmoud and especially Moaaz!

Ambiente beim Essen

• Schuhe & lange Hose

Bester Service

• Bar, Disco & Restaurant

Beliebt bei Kindern

• Pool

Beliebte Aktivitäten

• Strand
• Wellness
• Animation
• Sport
• Ausgehen & Nightlife

Aktivitäten am Strand

• Entspannen

Beliebte Wellnesserlebnisse

• Sonstiges

Beliebte Animation

• Abendunterhaltung

Beliebte Sportarten

• Volleyball
• Dart
• Tischtennis