Aus Deutschland- Preis-Leistungs-VerhältnisEher gut
Es war okay, aber ich würde das Hotel nicht noch einmal buchen. Es hat den Namen JAZ nicht verdient
ist schon in die Jahre gekommen
der Speisesaal ist eine reine Katastrophe, Massen Abfertigung.
Getränke service am Pool und am Strand. Aber leider beim Abendessen nicht, da nicht genug Personal vorhanden ist.
direkter Strand, aber leider ohne Badeschuhe nicht rein zu kommen
Beliebte Aktivitäten
- Strand
Animationen sehr gut, presents aber nicht aufdringlich
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im April 2025 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Anja |
| Alter: | 51-55 |
| Bewertungen: | 11 |
Dear Mrs. Anja, Thank you for choosing Jaz Grand Marsa for your holiday, and we appreciate you taking the time to share your experience with us. We sincerely apologize that your stay did not fully meet your expectations, and we thank you for your other positive comments. At Jaz Grand Marsa, we are committed to providing exceptional service to all our guests, and your feedback is extremely valuable in helping us improve. Please rest assured that we are taking the necessary steps to address these issues and prevent them from recurring in the future. Our rooms are well-maintained ,it is distinguished by its spaciousness and views of beautiful landscapes gardens, swimming pools, or the Red Sea., and our team is dedicated to upholding the highest quality standards across all hotel facilities. We also would have hoped that you contacted the reception during your stay to fix any maintenance issue or to change the room if it was not to your satisfaction. We offer meals in several different restaurants (one main buffet restaurant and four à la carte restaurants) at various times to meet the needs and expectations of our guests. Additionally, we have extended the dinner hours in the main restaurant from 6:30 PM to 9:30 PM, allowing our guests more flexibility to enjoy their dinner comfortably. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you soon. Best Regards. Ahmed Naiem, Resorts General Manager,
