Aus DeutschlandSchlechter bezw. Kein Service. Mangel an Geschirr, Tassen, Gläser, teilweise verschmutztes Geschirr. Essenauswahl gut aber meist nur lauwarm. Sauberkeit im Speisesaal und der. Darbietungen der Speisen mangelhaft. Gepanschter nicht genießbarer Wein wird den Gästen serviert. War schön in vielen Jaz Hotels aber so enttäuscht war ich noch nie. Insgesamt ist das Resort sehr schön aber auf Grund der Mängel werde ich dieses nicht mehr buchen.
- ZimmergrößeSehr gut
- SchlafqualitätSehr gut
- SauberkeitSehr gut
Perfekt und sauber
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Werner |
| Alter: | 66-70 |
| Bewertungen: | 2 |
Dear Mrs. Werner, Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. We are extremely committed to delivering the perfect holiday experience for each guest. I do apologize that we didn't accomplish this for you, and we welcome any suggestions for improving and developing our service. Please rest assured that we are taking the necessary steps to address your concerns and prevent any issues in the future , We have a dedicated Hygiene Department that closely monitors all food and beverage operations to ensure everything offered to guests meets the highest hygiene standards and quality and hygiene auditors Regarding alcoholic beverages, we source local alcoholic drinks from licensed and government-stamped suppliers. Additionally, international brands are available to guests for an extra charge. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you soon. Best Regards. Ahmed Naiem, Resorts General Manager,
