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Absolut kein 5 Sterne Niveau. Zimmer ok mit einigen geringen Mängeln (Wasserhahn mit zu geringer Wasvermenge etc.) Nur 1 Restaurant mit Buffet. Buffet weniger als mittelmässig. Wenig Auswahl, zum Teil schlechte Qualität, keine Atmosphäre. Frühstück ebenfalls max. Durchschnitt.
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- Sonstiges
| Infos zur Reise | |
|---|---|
| Verreist als: | Alleinreisend |
| Dauer: | 1 Woche im März 2020 |
| Reisegrund: | Sonstige |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Rudolf |
| Alter: | 71+ |
| Bewertungen: | 4 |
Dear Rudolf, We appreciate your preference when choosing our Hotel NAU São Rafael Atlântico and for sharing your experience. We are very sorry to hear that your stay did not match your expectations and we offer our most sincere apologies. We would like to mention that this type of situation is not usual in our hotel. We strive to always provide a quality service to all our guests. In light of your comments, we will continue to make the necessary efforts to improve our services and ensure that we meet the high quality standards by which we are governed. We hope to be able to receive you again in the near future and we will do everything to make your stay truly memorable. Best regards, João Borges Assistant Manager
