Das hotel ist schon etwas in die Jahre gekommen und wird in kleinen Schritten gerade renoviert. Auswahl an Speisen ist begrenzt und lokales Obst wird selten angeboten. Reinigung der Zimmer ok, könnte besser sein. Sauberkeit im Restaurant mittelmäßig. Strand sehr klein, baden möglich aber nicht schwimmen.

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Kommentar des Hoteliers

Hello Lisa, Thank you for reviewing your stay with us. It is with great concern that I have read all your comments. I regret that you left our resort without being fully satisfied and would like to extend my sincere apologies. Regarding the food, we regret that this was not brought to our attention during your stay. With three restaurants offering a variety of specialities, our chefs are always present to prepare tailor-made dishes to suit our guests’ preferences We take note of your comment concerning the cleanliness. An updated process has already been implemented to prevent the recurrence of such issues. Furthermore, our team is currently undergoing additional customer service training, and necessary corrective actions have been initiated in the areas that require improvement. Your feedback is truly valuable to us, as it is through the voices of our guests that we are able to reflect, improve, and enhance the quality of our service. Hope to have the opportunity to welcome you back again, we would do our utmost to offer you a better experience. Best wishes, Rubens Maureemootoo General Manager

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