Essen Katastrophe, Rezeption sehr schlecht keine deutsche Sprache, Zimmer ungepflegt. Ja es ist soweit richtig das es Getränke innerhalb der Öffnungszeiten des Restaurant gibt. Und ja man bekommt auch in dem Restaurant zu den Öffnungszeiten Cola,Fanta usw. Die Öffnungszeiten im Restaurant sind so von 07.00 Uhr bis 09.00 Uhr danach gibt es nichts mehr. Da das Restaurant sowie die Lobby Bar und ebenso auch die Strandbar erst um 10.00 Uhr öffnen. Wenn man in dieser Zeit von 09.00 bis 10.00 Uhr was zu Trinken haben möchte hat gelitten oder man versorgt sich selbst, das Lazulli Hotel hat keine 5 Sterne verdient höchstens 2 ist nicht zu empfehlen
Beliebte Aktivitäten
- Strand
Dear Mr. Michael, Thank you for sharing your feedback on HolidayCheck. We take all guest comments seriously as we strive to maintain our high standards. However, we are surprised by your description of our services, as it does not align with the high ratings and positive feedback we consistently receive from the vast majority of our guests regarding our culinary offerings and cleanliness. Regarding your comments on our staff and services, we would like to clarify a few points: Language: Our Front Office team is multilingual and includes professional staff members who speak German to ensure clear and comfortable communication for our German-speaking guests. Dining & Drinks: We take great pride in our food quality and variety. Regarding beverage availability, our All-Inclusive program is designed to ensure guests are well-attended to. While the main restaurant transitions between breakfast and lunch, refreshments remain accessible at our designated bar outlets to ensure no guest goes without service. Service Standards: As a 5-star resort, we maintain strict protocols for room maintenance and guest hospitality. We regret that you felt our resort did not meet your personal expectations; however, we stand behind the professionalism of our team and the quality of our facilities, which continue to be highly recommended by our international partners and returning visitors. Mustafa Abdallah Lazuli Hotel Team
