Le Jardin Aqua Park Resort

Dear Ms. Ute, We are concerned that we could not meet your expectation while you’re last Holiday. Festival Le Jardin is a hotel which is getting a good feedback from our reviewer, however we also understand that sometimes something may well go wrong. Your feedback is very important and can help us to improve our quality of service. In that moment which I m writing this reply, I wish assure you that many actions is already considered like proper setup is now on place, especially assign staff for cleaning restaurants while buffet meals, extending the capacity of our Main restaurant to avoid the queues. Ms.Ute, we apolgize and we hope we would have the chance welcoming you again in Festival Le jardin wishing to restore your faith on the good quality of services we offer. Thank you Hotel Management