Die Klimaanlage hat die ersten Tage nicht funktioniert! Das war sehr schade. Es war sehr warm. An der Reception hat man uns warten lassen bei der Ankunft. An der Pool Bar war es nicht gern gesehen mehrere Getränke zu bestellen obwohl wir eine große Familie waren. Ansonsten war das Hotel ganz ok!
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- Strand
Dear Albert, We deeply regret the air conditioning incident during your stay. Although it has been working from the seasonal opening, it isn't in its full capacity due to a missing componet we are still waiting for. We take good note of the improvement areas you mention in order to dicuss them with every head of department. Thank you for having chosen Alua Miami Ibiza**** for spending your holidays. We look forward to welcoming back again! Kindest Regards, Jaione Bilbao Henry Hotel General Manager Alua Miami Ibiza****
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